Could your social media posts affect your personal injury claim?
Today, the vast majority of people have social media accounts and use them to keep in touch with friends and relatives whilst forging new connections with like-minded strangers. As social media is often used as a diary to document things that happen to us in our daily lives, it’s no surprise that those who have been involved in accidents are likely to talk about their experiences online, particularly on Facebook.
However, it’s worth exercising caution when using social media to discuss your accident. Insurance companies are spending more and more time searching for evidence they can use to protect their clients and prevent claims from being successful. Many companies are utilising the skills of web professionals to examine Facebook, Twitter, Instagram and other sites for evidence, and using Google to find out more about claimants and undermine claims.
Think carefully about what you put online
Whilst many unscrupulous types have been caught out by social media investigators, growing numbers of claimants are being treated with suspicion and having their social media content used against them even when their claims are valid. Some social media users who have experienced terrible accidents but have tried to remain upbeat in the aftermath of the event have seen upbeat, positive posts used against them in order to downplay the seriousness of their injuries. Insurers are making increasingly substantial efforts to undermine claims via social media activity, which is why we are urging clients to think very carefully about what they put online after their accidents.
We also ask our clients to instruct friends and family members to refrain from posting about their accidents, as this can also jeopardise the chances of claims being successful. It’s wise to avoid accepting friend requests from strangers whilst your claim is in progress as information posted for the benefit of trusted friends and relatives could easily fall into the wrong hands. It’s also advisable to keep your posts private rather than maintaining an open profile.
Careless talk could cost you compensation
Investigators working on behalf of accused parties are tasked with sourcing any evidence that may undermine your claims from a variety of channels. They are paid to identify information that could be used to attack your claim and show that your level of suffering is less serious than you say. There’s a chance anything you say or post on social media could be used to support the case for the defence, so it could be advisable to keep your Facebook and Twitter use to an absolute minimum whilst you are claiming. Just one careless post could be the difference between getting what you are entitled to and missing out on compensation and justice, whether it’s a status update, photo or video.
At HS Lawyers, we can come to your assistance if you have been in an accident that wasn’t your fault and you are ready to seek compensation. We can provide you with all the advice you need to strengthen your chance of success. To find out more, get in touch today via 0121 525 2555 / 3100, firstname.lastname@example.org or the contact form on the site.